Shipping policy

Shipping policy

Free tracked shipping on every order.

Processing time

Orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

Delivery time

• All other countries: usually 7–15 business days

Delivery times are estimates. In December carriers can occasionally need a few extra days, so we recommend ordering by 30 November for delivery before Christmas.

Tracking

As soon as your order ships, you receive an email with a tracking link.

Where we ship

We ship worldwide, except to Russia and Belarus.

Customs and import taxes

For deliveries outside the European Union, local import taxes, VAT or customs fees may apply. These are set by your country and are paid by the recipient.

Lost or damaged parcels

If your parcel arrives damaged or does not arrive within 30 business days, please contact us with your order number and we will send a new one or refund you in full.

Questions

Contact us any time through our contact page.